Passion Fruit Partners is hiring a Salesforce Associate Consultant to support Salesforce managed services projects with nonprofit organizations. Successful candidates will have strong project management skills, foundational Salesforce knowledge, and proficiency in managing complex and dynamic workloads across multiple projects. You'll serve mission-driven organizations by delivering continuous support and optimization of their core Salesforce platform, handling everything from user issue resolution, proactive system health checks, declarative platform configuration, and collaborating on major strategic improvements.

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Location: Virtual - Home-based office in Canada.

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Culture:

Passion Fruit Partners is a boutique Canadian Salesforce consulting firm that specializes in working with nonprofits. Founded in 2020, we have grown to be a tight-knit team with shared values and a passion for helping nonprofits. Passion Fruit is committed to creating an environment where team members can be their authentic selves, continue to grow as individuals, and have work-life balance to recharge and spend time with loved ones.

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What we offer:

Passion Fruit Partners offers a generous total rewards package to ensure our team is happy, healthy and engaged. See below for details:

Work-life: Our work environment is flexible and fully remote

Health Benefits: Health coverage for you and your family plus a health spending account.

Salary Plus: Competitive OTE plus other perks - home-office set-up stipend, annual learning and collaboration budget, referral bonuses, coverage for Salesforce certifications, and parental leave top-up.

Time together and away: We thrive together with regular co-working sessions and an annual retreat. We recharge with a generous vacation allotment including a year-end holiday shutdown.

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We stand by our values everyday and represent who we are:

• Passion: We are passionate about making a difference in the world by supporting the missions of nonprofits.
• Authenticity: We bring our authentic selves to work and present Passion Fruit as we are.
• Integrity: We are committed to doing right by our clients, teammates, and all those we interact with.
• Quality: We are committed to providing our clients with the highest quality service.

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Responsibilities:

• Support and manage multiple Salesforce orgs, keeping track of deadlines, deliverables, and priorities
• Perform declarative configuration updates in Salesforce (e.g., object and field updates, Flows, security and permissions, 3rd party application integrations, data migration)
• Contribute to the ongoing health and maintenance of client orgs by assisting with data quality initiatives, system checks, and user training
• Manage client expectations, set deadlines, and monitor project hours
• Document client systems, processes, and configurations to ensure knowledge continuity
• Participate in regular client meetings, taking notes and following up on action items
• Engage in internal team knowledge sharing and professional development activities
• Gather feedback from clients and team to implement best practices and lessons learned from project retrospectives
• Collaborate with colleagues across the organization to ensure effective knowledge sharing and team participation in Passion Fruit’s growth
• Continuing to ramp up on Salesforce knowledge/consulting skills through training, mentorship, and collaboration with team members
• Complete your Salesforce Nonprofit Consultant certification within your first 180 days of employment

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‍Skills and Qualifications:

• Strong problem-solving, decision-making, and client-management skills
• Excellent communication and business writing skills
• Self-directed, takes individual responsibility, self-motivated independent thinker
• Adapts quickly to learning new technologies and working with new tools
• Salesforce.com Admin Certification required, Salesforce.com Nonprofit Consultant or other Consultant level certifications preferred
• 1+ year of Salesforce consulting experience required
• Past experience working with nonprofit organizations
• Strong time management skills with the ability to juggle multiple projects

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If you're interested in applying, please send your cover letter and resume to info@passionfruitpartners.com. Due to the number of applications, we will only be following up with candidates who have successfully secured an interview. Passion Fruit is an equal-opportunity employer. Any accommodation needed will be provided by Passion Fruit throughout the recruitment, selection, and or/assignment process to applicants with disabilities.

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Your Cover Letter should include:

• Why you’d be a good fit on the Passion Fruit team
• Why you’re passionate about working with nonprofits